Astera Privacy Policy

Last updated: April 27, 2026

This Privacy Policy explains how Astera collects, uses, and protects information when users access the Astera mobile app and related warehouse, delivery, and installation web services.

Information We Collect

Depending on how the app is used, Astera may collect the following information:

• Account information, such as username, worker name, role, and company or project assignment.
• Operational scan data, such as QR code scans, cabinet identifiers, project, building, room, status, timestamps, and worker activity.
• Photos and videos submitted as installation proof or issue reports.
• Location information when users grant permission, including GPS coordinates attached to installation proof or issue reports.
• Device and connection information needed to support login, security, troubleshooting, and offline sync.

How We Use Information

We use collected information to:

• Authenticate users and control access to app features.
• Track cabinet delivery, receiving, installation, issue reporting, and warehouse activity.
• Display live project reports, proof photos, GPS pins, and worker activity to authorized project users.
• Support offline scanning and synchronize pending records when connectivity returns.
• Maintain security, troubleshoot errors, prevent misuse, and improve operational reliability.

Data Sharing

Astera does not sell personal information. Information may be visible to authorized users within the same company, project, warehouse, or jobsite workflow where necessary to operate the service. We may also disclose information if required by law, security needs, or legitimate business recordkeeping.

Photos, Location, and Permissions

The app may request camera access to scan QR codes and capture proof photos. The app may request location permission to attach GPS coordinates to installation or issue submissions. Users can manage camera and location permissions in their device settings.

Data Security

We use HTTPS for data transmitted between the app and Astera servers. Access to operational data is restricted to authorized users. No method of transmission or storage is completely secure, but we take reasonable steps to protect the information used by the service.

Data Retention

We retain operational records for as long as needed to support project history, warehouse records, installation proof, issue resolution, legal compliance, security, backups, and legitimate business needs.

Account and Data Deletion

Users may request account deletion and associated data handling through our account deletion page: https://warehouse.ycorp.cc/account-deletion.

Children's Privacy

Astera is intended for workplace and business use. It is not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy when our practices, app features, or legal requirements change. Updates will be posted on this page with a revised date.